What's new in September 2026

Mimelis is changing and introducing a new plan system. The complete solution for selling your products and making your business known stays free: that is the Base plan. Alongside it, new features are arriving, some for everyone, others with the paid plans you are free to choose or not. Here is what changes and what is being added.

The plans at a glance

Each plan matches a company profile, a line of business and particular uses. It answers what each company is looking for: marketing and passive advertising, stronger company identity, more sales volume, more advanced team management, and so on. It also sets your transaction fees, which go down as the plan goes up.

• Base, free: to sell your products and be found online.
• Pro: to assert your presence and your brand image online, with your company identity and a recognised presence.
• Business: to get better organised, work as a team and grow online sales.
• Advanced: for an established structure, with its teams and its volumes.
• Associations: the features of Pro, with reduced transaction fees.

Note: Each plan includes everything the previous one contains. Prices, fees and the full detail are on the plans page.

Until now, your plan depended on a request made to us. From now on you choose it yourself from your seller space, and you change it whenever you want.

Why there are paid plans

Paid plans let us offer you much lower transaction fees, decreasing from one plan to the next: the more your business grows on Mimelis, the less commission you pay on sales.

They let us offer features in tiers, according to company profile and to your usage, without imposing the cost on every company, as well as options à la carte or by usage.

Your account at the time of the change

Plans are changing in nature: they are no longer requested, they are chosen. So that everyone starts from the same point and decides freely, all accounts start on the Base plan, the free one.

If you were on Pro or Business, you keep your favourable transaction fees until the end of October 2026. You therefore have time to look at the new range and choose without rushing.

What your old plan gave you on top, such as your logo, the Verified Producer badge or extra images, now belongs to the paid plans. Nothing is deleted: your images and your settings stay in place, and everything reappears as soon as you subscribe to the plan that contains them.

To benefit from the advantages of the higher plans, you can subscribe to a plan. The new conditions then apply immediately, including the new transaction fees, which replace yours.

What applies to every plan

What your plan contains, in plain terms

Everywhere a limit applies, whether it is your notification recipients, your SMS numbers or your employee accounts, your seller space shows what your plan allows and what you have left. When there is no room left, it tells you what to do: move up a plan, or buy a single seat without changing plan.

Consumption that is counted, such as the month's included SMS or your usage credits, has its own gauge, which warns you before the limit is reached.

Keeping your point of sale active

When a customer books with you, they are counting on up-to-date stock and on slots being honoured. That is what builds trust in direct sales, and that is what a point of sale left unattended ends up damaging.

So we pause points of sale that have gone a long time without a connection, rather than letting a customer book a product you no longer have. A long time means up to 3 months in total on the Base plan, up to 8 months on Pro, and up to 12 months on the higher plans. You choose your own duration within those limits.

Note: You are never caught out: you are warned seven days in advance, by email and in your seller space, before each of the two steps. And a single click on "I'm back" reactivates everything, immediately.

1. Selling is suspended. Your point of sale stays visible, but your products can no longer be ordered.
2. Only later does visibility stop. Your point of sale no longer appears in search or on the map.

For a planned absence, none of this applies: the closing period remains available to you, and your point of sale keeps its place.

A reminder if an order is waiting

If an order is not shipped within your preparation time, you receive a reminder. A second one arrives 24 hours later if it is still waiting. This follow-up is included in every plan.

Your billing

The balance of your sales continues to be paid into your bank account as before. What is new is the billing of your plan, if you choose a paid one.

It is settled by card, monthly or yearly. You will find your invoices, your payment method and your plan under Billing. You change plan whenever you want, an upgrade taking effect immediately and a downgrade at the end of the period already paid for, and you cancel in the same place.

A help centre that keeps growing

We are opening a help centre, which will fill up over time. You will find how the platform works, answers to your questions and material to guide you in your business. It comes in addition to email and chat support, which remains available to you.

What's new, plan by plan

Below, only what is added at each tier. The full detail is on the plans page.

Base: to sell your products and be found online

Free, and it stays that way.

New for everyone: reminders for orders to ship, the presence duration you choose, and local advertising. The latter lets you appear prominently on the pages of your town, your canton or your categories, billed separately and without commitment.

Pro: to exist as a brand

Pro opens up your company identity: your logo on your point of sale, the Verified Producer badge, your linked Mimelis Lab profile, more images and a video for your point of sale as well as for your products.

It adds advanced statistics over a longer history, a temporary point of sale for a one-off sale, an extra notification address, and a presence kept far longer without a connection.

Two options can be turned on there, billed separately: SMS notifications, with SMS included every month, and employee accounts beyond those of the plan. Once the included SMS are used up, every message sent is deducted from your usage credits.

Business: to work as a team and grow your sales

Employee accounts are included, with limited access to logistics: orders, stock, slots. Your finances stay on your main account.

You can open extra permanent points of sale, each with its own address, slots, stock and its own visibility in search and on the map.

Added to that are more images, several temporary points of sale in parallel, one more notification address, a longer statistics history and visibility kept for longer.

Advanced: for an established structure

The plan brings together the most employee accounts, the most temporary points of sale and the longest statistics history.

Fees are the lowest there, on the transaction as well as on payment processing. You get priority assistance and a dedicated contact.

How to choose the plan that suits your business

The Base plan already contains everything you need to sell your products and be found online: your point of sale, search and the map, collection and delivery, local advertising if you want to put yourself forward. It is free and stays free, whatever your pace of sales.

If you are a company, or if you want to become one, the Pro plan gives you from the moment you subscribe what makes a brand recognisable: a complete visual identity, the Verified Producer badge, access to video to present your workshop or your products, and more advanced statistics on your point of sale. Your point of sale stays active longer without a connection, and your transaction fees go down from day one.

If you work as a team, or to grow online sales, the Business plan adds employee accounts, the ability to open other points of sale and the tracking of your sales over several years, with transaction fees reduced further still. The Advanced plan, for well-established structures, also lowers payment processing fees and gives you a dedicated contact with priority assistance.

Associations have a dedicated plan, taking up the features of Pro on suitable terms.

Note: To find the one that best suits your business, see the full detail of each plan on the plans page.

Frequently asked questions

Does the Base plan stay free?

Yes. It is free and it stays free. No subscription fee, no fee to publish a product, no fee as long as you are not selling.

Do I have to pay to keep selling?

No. The Base plan is free and lets you sell your products and be found online. Paid plans exist in addition, and you only move to them if you want what they bring. Options such as SMS notifications are only turned on if you ask for them.

What becomes of my current plan?

All accounts start on the Base plan, which is free. If you were on Pro or Business, you keep your favourable transaction fees until the end of October 2026, giving you time to discover the new range and choose.

The features of your old plan, such as your logo or the Verified Producer badge, now belong to the paid plans. They come back as soon as you subscribe to the plan that contains them.

Am I going to lose data?

No. Your products, your photos, your orders and your settings stay as they are. On the Base plan, images and videos beyond the included number no longer appear on your public page: they are not deleted, and they reappear if you move to a higher plan.

If you have already had your identity verified, that information is kept in your account and is not lost. Only the badge is no longer displayed on the Base plan.

Is it better to pay monthly or yearly?

The yearly commitment costs up to 30% less, and it fits better with what is at stake: your visibility and your audience are built over time, and improve with it. Monthly payment of course remains available if you prefer it.

What happens if I do not log in for a long time?

You receive a warning seven days before each step. Once the period you chose has passed, selling is suspended and your products can no longer be ordered. Only later does your point of sale stop appearing in search. Nothing is deleted, and one click on "I'm back" reactivates everything.