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Frequently Asked Questions

Here you will find answers to the most frequently asked questions regarding the use of Mimelis and how it works.

  • Is registration for Mimelis free?
    Listing it on Mimelis is entirely. You will be able to save the producers or craftsmen you prefer as your favorites and find them more easily. Registration also allows you to reserve your products at the producer and track your reservations.
  • How do I search for products for direct sale around me?
    You can from the search bar enter the name of a city or a canton. You will see the products for direct sale in the selected city. You can also simply view direct selling outlets around you using your current location from the search bar. You then have several filters available to search for particular products.
  • Do I have to come with my own packaging or containers?
    When you make the reservation, you can tell the producer that you will come with your own containers. Thus the producer will simply prepare your order and you will be able to use your containers by recovering it.
  • Can I personalize my order or provide specific instructions?
    For each order, you can add particular indications that the producer will be able to read. Although the producer cannot guarantee to respect them all, rest assured that he will do everything to ensure that you are satisfied with your order!

Do you have other questions or want more information? Do not hesitate to contact us.

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